Account portal
The account portal at account.quay.uncle-z.com is where you manage everything that lives outside the desktop app — billing, licence keys, devices, payment method.
Logging in
Section titled “Logging in”Sign in with the email you used at checkout. The portal sends a magic-link to that address (no password). Click the link and you’re in.
Magic-links are valid for 15 minutes. If the link’s expired, request another. Quay’s auth doesn’t keep persistent server-side sessions — the link drops a short-lived JWT into your browser’s localStorage, expiry is 30 days. Clearing browser data signs you out.
What the portal shows
Section titled “What the portal shows”| Page | Contents |
|---|---|
| Dashboard | Plan + status + quick links |
| Billing | Plan, next renewal, payment method, invoices, upgrade / downgrade |
| Devices | Active devices, deactivate slot, request more |
What the portal doesn’t do
Section titled “What the portal doesn’t do”By design, kept out of the portal:
- Connection profiles — those live in the desktop app, mode 0600 on your disk. The portal never sees them. Team sync is the only way to share connections, and even then the portal stores ciphertext.
- Saved queries — same. Local-first; team sync optional.
- Backup files — local-only. Cloud destinations write directly to your bucket, not through Quay’s servers.
- Telemetry / usage analytics — Quay doesn’t collect them; the portal couldn’t surface them if it wanted to.
The portal is intentionally narrow: anything that has to be online (licence + billing + devices), and only that.
Account vs licence vs device
Section titled “Account vs licence vs device”These are three separate things — a quick mental model:
- Account — your email + login. One per person.
- Licence — what you bought. One per account on Pro / Pro Plus (subscription); multiple-licence purchase is for teams.
- Device — a Quay install you’ve activated. Each licence has a device cap (1 for Pro, 3 for Pro Plus).
You can have a licence without any active devices (“I bought it but haven’t installed yet”), or active devices that lose their slot (“I formatted my Mac without deactivating first” — see devices).
Switching email / merging accounts
Section titled “Switching email / merging accounts”Email change: there’s no in-portal flow yet. Email me at zaid.ug@gmail.com with both addresses + a recent invoice from the old address; I’ll move the licence over manually. v0.4 candidate to add a self-service flow.
Merge two accounts (different licences for the same person): same — email me, I’ll merge.